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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $58,000.00
Work Schedule
Standard Hours
Flexible
Benefits
401(k)
Dental Insurance
flexible schedule
Health Insurance
Paid Time Off
Vision Insurance
Job Description
L.N. Curtis & Sons is a privately owned and operated corporation specializing in the distribution of first responder equipment and tools, dedicated to serving fire and law enforcement professionals. Established in 1929 and headquartered in Walnut Creek, California, the company has operational centers across multiple states including Utah, Washington, California, and Arizona. As a leader in the emergency responder equipment market, L.N. Curtis & Sons focuses on supplying advanced, safe, and effective products to support heroes who serve communities across the United States, particularly targeting the thirteen Western states and the U.S. Government worldwide. The company prides itself on its... Show More
Job Requirements
- High school diploma
- Minimum 3-5 years customer service and/or inside sales experience
- Team player with a strong desire to learn and grow
- Effective communicator
- Highly organized and detail oriented with ability to multitask, prioritize, and execute
- Ability to read and understand federal government contract, purchase orders, requests for quotes and requests for proposals
- Ability to satisfy customer requirements related to pricing, delivery schedules, terms and conditions, and other special requirements
- Ability to coordinate with internal and external organizations to ensure all requirements are fulfilled
Job Qualifications
- High school diploma
- Minimum 3-5 years customer service and/or inside sales experience
- Experience with Microsoft Office Suite and Outlook
- Excellent questions and needs analysis skills
- Ability to work with customers and across departments to manage projects and resolve problems
- College degree preferred with a business, sales or marketing focus
- Accounting, warehouse, manufacturing, and/or retail experience helpful
Job Duties
- Support customers via phone, email, and in person
- Communicate with and understand customers’ needs
- Communicate with suppliers to learn and understand product offerings
- Promote a value-added attitude and capability
- be a solution provider
- Maintain a positive attitude
- Take ownership with customer needs and issues
- Learn and understand local/regional competition and market pricing environment to provide accurate quotations
- Keep an accurate and organized product catalog
- Complete daily work in an organized fashion with accurate and detailed methods
- Utilize operation system and follow established processes and procedures
- Manage customer orders from start to finish
- Cooperate with other departments to ensure complete customer satisfaction
- Become cross-trained and promote team concept and attitude
- Invest in educational process and have fun
- Commit to completing tasks with quality and meeting deadlines
- Help to innovate with ideas
- Perform other duties as assigned by management to support company mission, values, and goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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