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Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
competitive pay
Job Description
Million Air is a leading aviation services company specializing in private jet and aircraft services. Renowned for its commitment to excellence, Million Air operates a global network of fixed base operations (FBOs) providing premium services that cater to private, military, and commercial aircraft. Established with a mission to offer superior service quality, Million Air is recognized for its dedication to safety, customer satisfaction, and professional integrity. With a team-oriented culture and a passion for aviation, Million Air embodies the motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," emphasizing respectful and exceptional service in every interaction.
The Customer Service R... Show More
The Customer Service R... Show More
Job Requirements
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Must be able to operate a motor vehicle and be insurable by company insurance policy
Job Qualifications
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Must be able to operate a motor vehicle and be insurable by company insurance policy
- Bi-lingual preferred
Job Duties
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoice for services rendered to customers and pilots
- Record customer preferences in Million Air internal system
- Proactively prepare for all incoming aircraft
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer's service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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