ULINE

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $30.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
401(k) employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance

Job Description

Uline is a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees spread across 14 locations, Uline has established itself as a stable and successful organization that values fast, friendly, and customer-focused service. The company emphasizes a drug-free workplace and maintains high standards for safety and professionalism. Located at 8800 Military Road, Reno, NV, the Reno branch represents Uline’s commitment to superior customer service and quality operations. As a prominent supplier in the packaging and shipping industry, Uline offers a robust working environment that supports career growth, skill development, and employee well-being.... Show More

Job Requirements

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Eager to learn and adapt to training

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Eager to learn and adapt to training

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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