Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Weekend Shifts
Benefits
Part-time health benefits
mental health benefits
telehealth benefits
competitive hourly wage
Tips
Supportive team environment
inclusive workplace culture
Job Description
Destination Pet LLC is a passionate and innovative pet care company dedicated to elevating the lives of pet families across the nation. Established in 2016, Destination Pet offers a comprehensive suite of services including day care, boarding, grooming, training, and veterinary care, making it one of the leading pet care providers in the industry. With a strong presence coast to coast, the organization operates under the philosophy of creating a connected care network where pet parents feel confident and pets feel at home. The company prides itself on hiring pet-obsessed professionals who work in unison as "One Pack" to bring... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Ability to stand, walk, climb stairs frequently
- Ability to lift 40 lbs
- Availability on evenings, weekends, and holidays required
- Exposure to cleaning supplies, pet hair, and occasional pet-related messes
- Strong communication skills
- Comfortable using multi-line phones and computer systems
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Solid communication skills across phone, in-person, and email
- Comfortable with multi-line phone systems and computer software
- Ability to remain professional and calm under pressure
- Strong problem-solving abilities
- Experience in retail or customer service environments
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort but with more shedding
- Answering phones with a smile in your voice and multi-tasking like a pro
- Touring new clients through the facility and selling the services that keep tails wagging
- Ensuring up-to-date vaccinations are on file because safety first
- Managing check-ins and check-outs with efficiency and a personal touch and the occasional treat
- Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are
- Responding to complaints with patience and professionalism even when it's clearly the cat's fault
- Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher
- Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions
- Jumping in to support other team members whenever needed
- Other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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