Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Weekend Shifts
Benefits
Part-time health insurance
mental health benefits
telehealth benefits
Paid Time Off
Employee Discounts
Retirement plan options
Tips
Job Description
Destination Pet LLC is a leading, innovative pet care company dedicated to enhancing the lives of pet families across the country. Founded in 2016, Destination Pet operates a comprehensive network of pet care services including daycare, boarding, grooming, training, and veterinary care, serving customers coast to coast. The company prides itself on its team of pet-obsessed professionals who work closely together to create a connected care network that emphasizes trust, creativity, and innovation. This collaborative environment ensures that pets receive the best care possible, while pet parents experience peace of mind and a sense of community. Destination Pet continuously revolutionizes... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Must be able to lift 40 lbs
- Availability on evenings, weekends, and holidays required
- Ability to stand, walk, climb stairs frequently
- Comfortable with exposure to cleaning supplies, pet hair, and occasional accidents
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Patience and professionalism in handling complaints
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Excellent communication skills including phone, in-person, and email
- Ability to handle multi-line phones and computer systems
- Ability to remain cool under pressure and maintain professionalism
- Strong problem-solving skills
- Experience in retail or customer-facing roles
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
- Answering phones with a smile in your voice and multi-tasking like a pro
- Touring new clients through the facility and selling the services that keep tails wagging
- Ensuring up-to-date vaccinations are on file because safety first
- Managing check-ins and check-outs with efficiency and a personal touch and the occasional treat
- Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are
- Responding to complaints with patience and professionalism even when it's clearly the cat's fault
- Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher
- Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions
- Jumping in to support other team members whenever needed
- Other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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