Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth benefits
Tips
Paid Time Off
Employee Discounts
flexible schedule
Job Description
Destination Pet is a leading pet care company known for its innovative and compassionate approach to pet wellness. As a united team known as One Pack, Destination Pet has revolutionized the pet industry by creating a connected care network of trustworthy partners committed to elevating the love and lives of pet families. Established in 2016, the company has expanded from coast to coast, offering a wide range of services including day care, boarding, grooming, training, veterinary services, and more. At Destination Pet, the goal is simple yet profound: to make pets feel at home while ensuring their human families feel... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand, walk, and climb stairs frequently
- Ability to lift 40 lbs
- Availability to work evenings, weekends, and holidays
- Willingness to be exposed to cleaning supplies, pet hair, and occasional accidents
- Previous customer service experience preferred
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Strong communication skills in person, phone, and email
- Proficiency with multi-line phone systems and computer systems
- Ability to remain calm and professional under pressure
- Problem-solving skills and ability to handle multiple tasks
- Genuine love and affinity for pets and people
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
- Answering phones with a smile in your voice and multi-tasking like a pro
- Touring new clients through the facility and selling the services that keep tails wagging
- Ensuring up-to-date vaccinations are on file
- Managing check-ins and check-outs with efficiency and a personal touch
- Handling cash, cards, and balancing the end-of-day cash drawer
- Responding to complaints with patience and professionalism
- Escorting pet guests to and from their enclosures with care
- Keeping the lobby clean, welcoming, and ready for first impressions
- Supporting other team members whenever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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