Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Equal opportunity employer
Job Description
Million Air is a premier fixed-base operator (FBO) company renowned for delivering exceptional aviation services and luxury customer experiences to private and corporate pilots. With multiple locations throughout the United States, Million Air has established a strong reputation for quality, professionalism, and hospitality in the aviation industry. Their philosophy, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," embodies the commitment to excellence, personalized service, and respect in every interaction with customers, coworkers, and team members. This ethos highlights the company's dedication to creating a supportive and inclusive work environment where each individual's unique talents are valued and nurtured.
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Job Requirements
- Ability to work evenings, weekends, and holidays
- acceptable driving record
- ability to pass a background check
- zero tolerance drug-free employer policy including pre-employment and random screening
- entry level position
- ability to lift 25 pounds
- standing and walking for extended periods
- exposure to hazardous noise levels, chemicals, fumes, and machinery
Job Qualifications
- Customer service experience preferably in the service industry
- high school diploma or equivalent
- basic mathematical knowledge
- strong computer skills including Microsoft Office products and point of sale programs
- ability to operate a motor vehicle with a clean driving record
- bilingual proficiency
- positive and upbeat personality
- effective communication skills in person, on phone, and through radio communications
Job Duties
- Greet customers in a friendly, professional manner
- provide concierge services to pilots and customers including making reservations as required
- invoicing for services rendered to customers and pilots
- record customer preferences in Million Air CSI system
- proactive preparation for all incoming aircraft
- provide timely feedback to the company regarding service failures or customer concerns
- partner with line service team to meet and exceed customer's service expectations
- keep hospitality bar stocked with snacks and beverages
- maintain neat work area at all times including front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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