Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $13.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth benefits
Part-time schedule
Tips
collaborative work environment
Paid Time Off
Job Description
Destination Pet is a dynamic and innovative company dedicated to elevating the love and lives of pet families across the United States. Established in 2016, Destination Pet has carved out a unique space within the pet care industry by offering a comprehensive array of services including daycare, boarding, grooming, training, and veterinary care. As a company, Destination Pet prides itself on being much more than just another pet or veterinary care center. It is a passionate community that thrives on delivering exceptional service, ensuring pets feel at home and their owners feel at ease. The team at Destination Pet is... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Ability to stand, walk, and climb stairs frequently
- Ability to lift up to 40 lbs
- Availability to work evenings, weekends, and holidays
- Willingness to work in environments with exposure to cleaning supplies, pet hair, and occasional pet accidents
- Strong interpersonal communication skills
- Ability to multitask and handle multi-line phone systems
- Professional demeanor under pressure
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Strong communication skills via phone, in-person, and email
- Comfortable multitasking and using multi-line phone systems and computer systems
- Ability to remain professional under pressure
- Strong problem-solving skills
- Passion for working with people and pets
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
- Answering phones with a smile in your voice and multi-tasking like a pro
- Touring new clients through the facility and selling the services that keep tails wagging
- Ensuring up-to-date vaccinations are on file
- Managing check-ins and check-outs with efficiency and a personal touch
- Handling cash, cards, and balancing the end-of-day cash drawer
- Responding to complaints with patience and professionalism
- Escorting pet guests to and from their enclosures
- Keeping the lobby clean, welcoming, and ready for first impressions
- Jumping in to support other team members whenever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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