Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $17.50
Work Schedule
Weekend Shifts
Benefits
Matching 401k
Paid Time Off
Medical Coverage
dental coverage
vision coverage
performance bonuses
Job Description
Million Air is a premier fixed-base operator (FBO) company specializing in providing high-quality aviation services and hospitality to private and corporate aviation clients. With a reputation for excellence and a commitment to personalized customer service, Million Air operates a network of FBO facilities across multiple locations, offering amenities such as concierge services, refueling, hangar storage, and customer lounges tailored to meet the unique demands of aviation professionals and travelers. The company's motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," reflects its dedication to fostering a respectful, elegant, and professional environment where customers and employees alike are treated with... Show More
Job Requirements
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Zero tolerance drug free employer including pre-employment and random screening
- Must be able to lift 25 pounds
- Must be able to stand for extended periods
- Willingness to work in fast-paced, weather-exposed environment
- Entry-level position
- Customer service experience preferred
Job Qualifications
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Strong communication skills
- Ability to operate a motor vehicle and be insurable by company insurance policy
- Basic mathematical knowledge
- Proficiency in Microsoft Office and point of sale programs
- Bi-lingual preferred
Job Duties
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoice for services rendered to customers and pilots
- Record customer preferences in Million Air CSI system
- Proactively prepare for all incoming aircraft
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer's service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times including front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: