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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $17.50
Work Schedule
Weekend Shifts
Benefits
Matching 401K program
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
performance-based bonuses
Job Description
Million Air is a renowned fixed-base operator (FBO) in the aviation industry, dedicated to providing exceptional services to pilots and their clients. With a strong reputation for excellence and professionalism, Million Air operates at various airport locations offering full-service support including fueling, hangaring, aircraft maintenance, and concierge services. The company’s core philosophy centers on the motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," which emphasizes respect, professionalism, and personalized attention in every customer interaction. This approach fosters strong customer loyalty and a positive workplace culture, making Million Air a sought-after employer in the aviation services sector.
The Cus... Show More
The Cus... Show More
Job Requirements
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Zero tolerance drug free employer including pre-employment and random screening
- Ability to lift 25 pounds
- Ability to stand for extended periods
- Willingness to work in fast-paced and sometimes outdoor environment
- Ability to communicate clearly in person and via radio
Job Qualifications
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Entry level position
- Ability to communicate effectively with customers and team members
- Strong computer skills including Microsoft Office and point of sale programs
- Basic mathematical knowledge
- Ability to operate a motor vehicle and be insurable by company insurance policy
- Bilingual preferred
Job Duties
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoice for services rendered to customers and pilots
- Record customer preferences in Million Air CSI system
- Proactively prepare for all incoming aircraft
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times including front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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