Waterway Carwash logo

Waterway Carwash

Customer Service Representative

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible scheduling
Sales bonuses
Tuition Assistance
Employee Discounts
Career development opportunities
Free car wash
supportive work environment

Job Description

Waterway is a leading car wash and convenience store company with multiple locations, including Skokie, Illinois. Renowned for its commitment to excellent customer service and team-focused work culture, Waterway provides a dynamic environment where employees are encouraged to grow and shine. The company has earned the distinction as a multi-time USA Today Top Workplace, reflecting its dedication to creating a supportive and engaging workplace. Waterway prides itself on offering comprehensive training, career development opportunities, and a positive, inclusive atmosphere for its employees.

At Waterway's Skokie location, we are currently seeking motivated Customer Service Associates (CSAs) to join our ... Show More

Job Requirements

  • Current and valid drivers license
  • Professional demeanor, behavior, and appearance in accordance with company policy
  • Ability to perform all essential functions safely without endangering oneself or others
  • Ability to comply with local/State health code requirements for soda fountain and food service/sales
  • Meet local/State minimum age requirements for sale of tobacco and alcohol sales where applicable
  • Ability to complete all required trainings/certifications required to perform any of the required functions

Job Qualifications

  • Friendly and engaging personality
  • Positive attitude and a will to succeed
  • Experience in customer service, retail, or sales preferred
  • Ability to use point-of-sale technology
  • Effective communication skills
  • Team player with a customer-focused mindset

Job Duties

  • Provide excellent and timely customer service to create a pleasant experience for customers
  • Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to outside areas: gas pump islands, payment terminal, and entrance to tunnel
  • Keep convenience store merchandise stocked and organized, displays clean and well presented
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety

Job Qualifications

Experience

No experience required

Job Location

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