Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
overtime pay
Job Description
The hiring company is a specialized provider in the aviation service industry, focusing on the critical support role of catering and on-ground airline logistics. This company ensures that flights are well-equipped with fresh meals, beverages, and essential equipment necessary for smooth in-flight service. Known for its commitment to quality and efficiency, the company operates within a dynamic, fast-paced airport environment, catering to multiple airline clients. It values safety, punctuality, and exceptional customer relations, stressing teamwork and collaboration among its employees to meet the stringent demands of commercial aviation service standards. The work environment is diverse and challenging, offering opportunities for... Show More
Job Requirements
- Work assigned schedule which may include nights, weekends and holidays
- work overtime when required
- comply with all work rules and regulations
- able to pass a basic written test
- pass a DOT Pre-Employment Physical test
- pass a criminal background and an airport /TSA background check
- wear personal protective equipment as required
- must have valid Massachusetts driver’s license
- must be able to pass SIDA (10 year) background check
- ability to speak, read and understand English
- organizational skills and ability to work under pressure
- ability to handle dry ice
- must be physically able to stand, bend, lift and move intermittently during an 8+ hour shift
- must be able to lift 50 lbs occasionally, up to 20 lbs frequently, and/or 10 lbs constantly
- must be able to work in all types of weather
- must be able to use fingers/hands to handle equipment
- must be able to work all shifts including holidays, weekends and overnights
Job Qualifications
- Ability to speak, read and understand English
- organizational skills and ability to work under pressure
- valid Massachusetts driver’s license
- ability to handle dry ice
- ability to pass a basic written test
- ability to follow direction
- strong communication skills
- experience in customer service or related field is a plus
- familiarity with safety protocols
- good physical condition to perform job duties
- willingness to work flexible shifts including nights, weekends and holidays
Job Duties
- Gather all necessary equipment for assigned flights
- verify flight documentation to ensure correct items are loaded before heading to ramp
- interact with other customer service team members to identify and resolve problems
- interface with flight attendants and provide excellent customer service
- show the customers the contents of the carts
- meet the aircraft in the field
- confirm position of carts
- verify carts are packed correctly
- ensure the customer (flight crew) has everything required to service their customers
- comply with all operating and safety procedures regarding driving, positioning the unit at the planes, securing the work platform, loading and unloading carts on and off the planes
- dispose of domestic and international trash based on CBP regulated guidelines
- follow direction, meet tight deadlines, and interact/communicate with vendor airline crew as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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