Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
Part-time health benefits
mental health benefits
telehealth benefits
Pay starting at $14.00 - $15.00 per hour DOE plus tips
Flexible Schedule
inclusive work environment
Opportunity for team support
Job Description
Destination Pet is a leading pet care company dedicated to providing exceptional services to pet families across the nation. Established in 2016, Destination Pet operates as a comprehensive pet care network that not only offers day care, boarding, grooming, training, and veterinary services but also fosters a community of pet lovers and advocates. Known for its innovative approach to pet care, Destination Pet unites a passionate team committed to enhancing the lives and well-being of pets and their owners. The company emphasizes a connected care network composed of trustworthy partners who work collectively to bring creative solutions and compassionate support... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Ability to lift 40 lbs
- Availability on evenings, weekends, and holidays
- Ability to stand, walk, and climb stairs frequently
- Exposure to cleaning supplies, pet hair, and accidents
- Strong communication skills
- Ability to handle multi-line phone systems
- Ability to work in a fast-paced environment
- Professionalism and patience in customer interactions
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Previous experience in customer service or retail
- Strong communication skills across multiple platforms including phone, in-person, and email
- Ability to multitask and handle multi-line phone systems and computer systems
- Ability to remain cool under pressure and maintain professionalism
- Problem-solving skills with a proactive mindset
- Passion for pets and people
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
- Answering phones with a smile in your voice and multi-tasking like a pro
- Touring new clients through the facility and selling the services that keep tails wagging
- Ensuring up-to-date vaccinations are on file
- Managing check-ins and check-outs with efficiency and a personal touch
- Handling cash, cards, and balancing the end-of-day cash drawer
- Responding to complaints with patience and professionalism
- Escorting pet guests to and from their enclosures with care and patience
- Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions
- Jumping in to support other team members whenever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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