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Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $22.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Travel agent license
Exclusive travel rates
Training included

Job Description

Herenity Vacations is a dynamic and customer-focused travel company dedicated to creating unforgettable travel experiences for clients around the globe. With a deep passion for travel and an emphasis on personalized service, Herenity Vacations strives to help customers turn their dream vacations into reality. This company caters to travelers seeking expert advice, tailored travel itineraries, and comprehensive support throughout the planning process. The organization prides itself on its commitment to excellence and maintaining high standards of customer care in a fast-paced and evolving travel industry. Herenity Vacations provides employees with an engaging work environment where passion for travel and dedication... Show More

Job Requirements

  • applicants must be 18 years or older
  • reliable internet access
  • minimum of 2-3 years of customer service experience
  • ability to work in a fast-paced environment
  • excellent communication skills
  • willingness to learn and adapt
  • basic computer proficiency

Job Qualifications

  • minimum of 2-3 years customer service experience
  • strong communication and interpersonal skills
  • ability to manage travel budgets
  • knowledge of travel destinations and trends
  • experience using travel booking software (preferred)
  • sales experience (recommended but not required)
  • age 18 years or older

Job Duties

  • planning itineraries for vacations
  • providing excellent customer service
  • managing travel budgets
  • researching travel destinations and trends
  • assisting with reservations for flights accommodations and activities
  • addressing customer inquiries and resolving issues
  • staying current on travel advisories and local customs

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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