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Island Energy

Customer Service Representative

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Sign-On Bonus
Same-day pay
Paid shift differentials
Tuition Assistance
Transportation benefit
Employer-paid medical coverage
Paid life and AD&D insurance
flexible scheduling
401(k) match
Employee assistance program

Job Description

Island Energy Services (IES) is a renowned local company rooted deeply in Hawai'i's community and economy, dedicated to enhancing life for its residents through reliable energy product logistics and distribution. IES proudly operates a vast network, including six terminals and nearly 60 retail locations spread across the islands of Oahu, Maui, Moloka'i, Kauai, and Hawai'i. As the official licensee of the iconic Texaco brand in Hawai'i, IES holds a significant position in the energy sector, spearheading efforts in service innovation and customer satisfaction within the retail and distribution landscape. The company is guided by four core values: Kīnā'ole, Aloha, Lōkahi,... Show More

Job Requirements

  • Flexible availability, including early mornings, evenings, weekends, and holidays
  • Ability to stand/walk for extended periods and lift up to 50 lbs
  • Strong verbal and written communication skills
  • Ability to read, write, speak, and understand English
  • Professional, ethical, dependable, and customer-focused attitude
  • Ability to remain calm and use good judgment in challenging situations
  • Basic math skills (addition, subtraction, multiplication, division)
  • Ability to operate a cash register and make accurate change
  • Willingness to obtain required food handling certification and TB clearance
  • Must be 18 years or older (alcohol sales requirement)

Job Qualifications

  • Flexible availability, including early mornings, evenings, weekends, and holidays
  • Ability to stand/walk for extended periods and lift up to 50 lbs
  • Strong verbal and written communication skills
  • Ability to read, write, speak, and understand English
  • Professional, ethical, dependable, and customer-focused attitude
  • Ability to remain calm and use good judgment in challenging situations
  • Basic math skills (addition, subtraction, multiplication, division)
  • Ability to operate a cash register and make accurate change
  • Willingness to obtain required food handling certification and TB clearance
  • Must be 18 years or older (alcohol sales requirement)
  • Previous customer service and cash-handling experience

Job Duties

  • Prepare food and beverages while following all health and safety standards
  • Clean, stock, and maintain food preparation and sales areas
  • Perform daily station cleaning to ensure a safe, welcoming environment
  • Stock and rotate hot and cold items
  • Handle cash register transactions accurately and efficiently
  • Deliver excellent customer service to every guest, every shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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