Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth
Paid Time Off
Employee Discounts
Job Description
Destination Pet is a united and innovative pet care company dedicated to elevating the love and lives of pet families. Known as One Pack, the team at Destination Pet is a close-knit group of pet-obsessed professionals creating a connected network of trustworthy partners who bring creative innovation every day. Since its founding in 2016, Destination Pet has grown into a respected leader in the pet and veterinary care industry, providing comprehensive services that include day care, boarding, grooming, training, veterinary services, and more. The company operates coast to coast, committed to making pets feel at home and their owners feel... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- ability to stand, walk, and climb stairs frequently
- capability to lift 40 lbs
- availability to work evenings, weekends, and holidays
- comfortable exposure to pet hair, cleaning supplies, and occasional messes
- excellent interpersonal and communication skills
- proficiency in multitasking and handling multiple communication channels
- ability to remain professional under pressure
Job Qualifications
- High school diploma or equivalent
- at least 1 year of customer service experience preferred
- excellent communication skills in person, phone, and email
- ability to multitask and handle multi-line phone systems and computer software
- proven ability to stay calm and professional under pressure
- strong problem-solving skills
- previous retail or customer service experience
Job Duties
- Welcoming pet parents and their furry VIPs with warmth and professionalism
- answering phones with a smile and multitasking efficiently
- touring new clients through the facility and promoting pet care services
- ensuring up-to-date vaccination records are maintained
- managing smooth check-ins and check-outs with accuracy and care
- handling cash, cards, and balancing the cash drawer at day end
- responding to client complaints patiently and professionally
- escorting pets safely to and from their enclosures
- maintaining a clean and inviting lobby environment
- assisting team members as needed to support overall operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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