Million Air

Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $1.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
competitive pay

Job Description

Million Air is a renowned aviation services provider specializing in private jets, commercial, and military aircraft. With a steadfast commitment to excellence and customer satisfaction, Million Air has established itself as a premier name in the aviation services industry. The company’s philosophy, embodied in the motto "We are Ladies and Gentlemen, serving Ladies and Gentlemen," highlights its dedication to delivering exceptional hospitality and personalized service to every client. This includes a supportive work environment and a culture rooted in passion for aviation, teamwork, and exemplary service. Million Air offers employees a full benefits package that includes medical, dental, and vision... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferably in the service industry
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Zero tolerance drug free employer includes pre-employment and random screening

Job Qualifications

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Entry level position
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Zero tolerance drug free employer includes pre-employment and random screening

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoice for services rendered to customers and pilots
  • Record customer preferences in Million Air internal system
  • Proactively prepare for all incoming aircraft
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer service expectations
  • Keep hospitality bar stocked with snacks and beverages
  • Maintain neat work area including front desk, lobby, and FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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