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U-Haul logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $19.50
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Prescription Plans
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts on Apple products
Discounts on Dell computers
Discounts on cell phone plans
Discounts on hotels
401(k) savings plan
Employee stock ownership plan
24-hour physician available for kids
Dental plans
vision plans
Business travel insurance
You Matter Employee Assistance Program
LifeLock Identity Theft Protection
critical illness insurance
Group Accident Insurance
Dave Ramsey's SmartDollar Program

Job Description

U-Haul International, Inc. is a renowned industry leader in the moving and storage sector, committed to providing exceptional service and support to customers embarking on their journeys. Established with a focus on convenience, U-Haul has grown into a nationwide company with an extensive network of rental centers and a diverse range of products and services. Known for their innovative equipment and user-friendly rental processes, U-Haul serves millions of customers annually, helping them move, store, and maintain household goods seamlessly.

Located at 200 Airport Thruway, Columbus, Georgia, this U-Haul location exemplifies the company's dedication to customer satisfaction and operational excellence... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to stand for long periods and move around indoors and outdoors
  • Capability to lift and move equipment weighing a minimum of 50 lbs., assisted or unassisted
  • Willingness to use personal protective equipment and follow safety protocols
  • Eligibility to work in the United States
  • Non-use of nicotine products in applicable states according to company policy

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license with ability to maintain a good driving record
  • Strong interpersonal and communication skills
  • Ability to operate technology including smartphones
  • Capability to perform physical labor and work safely around equipment
  • Willingness to learn and complete certification programs
  • Customer-focused attitude with problem-solving skills

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Participate in ongoing continuous U-Haul education through U-Haul University
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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