Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Weekend Shifts
Benefits
Part-time health insurance
mental health benefits
telehealth services
competitive pay
Tips
inclusive workplace
Team-oriented environment
Job Description
Destination Pet is a leading and innovative pet care company committed to revolutionizing the pet industry by providing exceptional, comprehensive, and compassionate services to pet families across the nation. Operating under the brand One Pack, Destination Pet embodies a united team of pet-obsessed professionals who work collaboratively to elevate the lives and love of pets and their humans alike. Since its inception in 2016, the company has rapidly expanded its footprint, offering a wide range of services including day care, boarding, grooming, training, veterinary care, and more. Destination Pet is not just another pet or veterinary care center; it is... Show More
Job Requirements
- High school diploma or equivalent
- 1 or more years of customer service experience preferred
- Ability to lift up to 40 pounds
- Availability to work evenings, weekends, and holidays
- Comfortable standing, walking, and climbing stairs frequently
- Exposure to cleaning supplies and pet hair
- Must have excellent communication skills
- Ability to remain calm and professional in high-pressure situations
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year customer service experience preferred
- Strong communication skills including phone, in-person, and email
- Ability to use multi-line phone systems and computer software
- Ability to remain professional and calm under pressure
- Proven problem-solving abilities
- People-person with a passion for pets
- Ability to multitask effectively
Job Duties
- Welcoming pet parents and their furry VIPs with warmth and professionalism
- Answering phones with a smile and multitasking effectively
- Touring new clients through the facility and selling pet care services
- Ensuring vaccination records are up to date for all pets
- Managing efficient check-ins and check-outs with a personal touch
- Handling cash, cards, and balancing the cash drawer at the end of the day
- Responding to client complaints with patience and professionalism
- Escorting pets to and from their enclosures carefully
- Keeping the lobby clean, welcoming, and ready for clients
- Supporting team members whenever needed to ensure smooth operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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