
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth benefits
Paid Time Off
Competitive hourly pay
Tips
inclusive work environment
Job Description
Destination Pet LLC is a pioneering pet care company committed to enhancing the lives and love for pet families across the nation. Established in 2016, Destination Pet has grown into a comprehensive pet and veterinary care provider offering services that span daycare, boarding, grooming, training, veterinary care, and much more. With a strong emphasis on creating a connected care network, Destination Pet brings together pet-obsessed professionals who innovate daily to provide trustworthy and compassionate service. This company is more than just a pet care facility; it is a vibrant community dedicated to making pets feel at home and their humans... Show More
Job Requirements
- Ability to stand, walk, climb stairs frequently
- Must be able to lift 40 lbs
- Availability for evenings, weekends, and holidays
- Comfortable with exposure to cleaning supplies, pet hair, and minor pet-related accidents
- Must be a people-person and a pet-person
- Prior experience in customer service or retail
- Effective communication skills
- Ability to multitask on phone and computer systems
- Maintain professionalism in stressful situations
- High school diploma or equivalent
- Preferred minimum one year customer service experience
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Strong communication skills across phone, in-person, and email
- Ability to manage multi-line phone systems and computer software
- Cool under pressure with strong problem-solving ability
- Demonstrated professionalism and patience in customer interactions
Job Duties
- Welcoming pet parents and their furry VIPs
- Answering phones with a smile and multitasking
- Touring new clients through the facility and selling services
- Ensuring up-to-date vaccinations are on file
- Managing check-ins and check-outs efficiently with a personal touch
- Handling cash, cards, and balancing the end-of-day cash drawer
- Responding to complaints with patience and professionalism
- Escorting pet guests to and from their enclosures safely
- Keeping the lobby clean, welcoming, and ready for client arrivals
- Supporting other team members as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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