Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible scheduling
Sales bonuses
Employee Discounts
Tuition assistance program
Health Insurance
Paid Time Off
Advancement opportunities
Job Description
Waterway is a renowned car wash and convenience store company recognized for its commitment to exceptional customer service and employee satisfaction. As a multi-time USA Today Top Workplace, Waterway boasts a fun, active, and people-focused work culture that nurtures growth, learning, and team collaboration. With multiple locations across Cleveland, including the South Euclid site at 2128 Warrensville Center Rd., Waterway offers flexible scheduling options suited to individual availability, including daytime, evening, mid-week, and weekend shifts. Employees enjoy a supportive environment with structured training, advancement opportunities, and various benefits to foster professional development and work-life balance.
The role of Customer Service R... Show More
The role of Customer Service R... Show More
Job Requirements
- Current and valid drivers' license
- Professional demeanor, behavior, and appearance in accordance with company policy
- Ability to perform all essential functions safely without endangering oneself or others
- Ability to comply with local and state health code requirements for soda fountain and food service sales
- Meet local and state minimum age requirements for sale of tobacco and alcohol sales where applicable
- Ability to complete all required trainings and certifications required to perform any of the required functions
Job Qualifications
- Be friendly and engaging with a positive attitude and a will to succeed
- Experience in customer service, retail, or sales preferred but not required
- Ability to complete all required trainings and certifications
- Ability to perform arithmetic calculations and operate data entry devices
- Strong communication skills in English
- Ability to maintain a professional demeanor, behavior, and appearance
Job Duties
- Provide excellent and timely customer service to create a pleasant experience for customers
- Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
- Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location
- Maintain a safe, clean and organized environment including outside gas pump islands, payment terminal and entrance to tunnel and inside counters, merchandise display areas, restrooms and customer waiting areas
- Keep convenience store merchandise stocked and organized, displays clean and well presented
- Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately
- Follow Waterway policies, procedures, guidance, and instructions including safety protocols
Job Qualifications
Experience
No experience required
Job Location
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