Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee medical insurance
basic life insurance
short-term disability
long-term disability
Vacation and Sick Time
Paid holidays
HSA account funding
401k Match
Buy-up medical insurance
Dental
Vision
Optional life insurance
flexible spending accounts
Health savings account
401k
Job Description
Modern Aviation is a private equity backed company launched in 2018, specializing in the fixed-based operator (FBO) sector. Operating as a rapidly growing platform company, Modern Aviation acquires and manages FBO locations that service private jets, tailoring its operations towards enhancing the experience for private and corporate aviation clientele. Backed by substantial committed capital from its sponsors, the company is positioned for continued expansion through acquisitions of attractive locations and an emphasis on increasing EBITDA through strategic investments and operational improvements. With a focus on excellence and customer satisfaction, Modern Aviation strives to set a high standard of service within... Show More
Job Requirements
- Must be 18 years of age
- Strong verbal and written communication skills
- Intermediate knowledge of all Microsoft Office products
- Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
- Negotiation and sales skills
- Reliable multitasking skills
- Valid driver’s license
Job Qualifications
- Must be 18 years of age
- Strong verbal and written communication skills
- Intermediate knowledge of all Microsoft Office products
- Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
- Negotiation and sales skills
- Reliable multitasking skills
- Valid driver’s license
- Previous customer service experience preferred
- Basic knowledge of various aircraft types and servicing a plus
Job Duties
- Deliver proactive, personalized service to private and corporate aviation clientele
- Arrange services including hotel, catering, and ground transportation
- Coordinate aircraft services, such as fuel and hangar storage
- Input trip data into scheduling software as well as updating customer information in database, as necessary
- Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication
- Educate customers on available services, promotions, and programs
- Process customer invoices
- Answer customer questions and resolve issues, as necessary
- Assist passengers and flight crews with professional Seven Star Service by offering additional services and exceeding expectations
- Build and establish customer relationships with local service providers such as hotels, rental car companies, and restaurants
- Maintain lobby appearance and keep snack and beverages stocked
- Flight tracking via online databases to ensure timely services
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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