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Pizza Hut

Customer Service Representative

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
diversity and inclusion programs

Job Description

Yum Brands, Inc., including its subsidiaries such as Yum Restaurant Services Group, LLC, and Yum Connect, LLC, is a global leader in the foodservice industry, best known for its iconic brands like Pizza Hut, Taco Bell, and KFC. With a commitment to delivering exceptional customer experiences and fostering an inclusive work environment, Yum focuses on innovation, quality, and service excellence. The company operates a vast network of restaurants worldwide, including both company-owned and franchised locations, making it one of the largest restaurant companies globally. Their mission emphasizes valuing people, diversity, and promoting a culture where every employee can reach their... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or call center experience preferred
  • Ability to communicate clearly and effectively
  • Familiarity with POS systems
  • Strong organizational skills
  • Willingness to adhere to safety protocols
  • Ability to work flexible hours

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or call center preferred
  • Proficient in using point of sale (POS) systems
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer skills

Job Duties

  • Answer telephone quickly within Pizza Hut guidelines
  • Clearly communicate to customers all specials and promotions
  • Follow up on customer orders and report issues to MIC
  • Accurately record customer orders on to POS system
  • Communicate to store personnel any special requests
  • Keep cubicle and work area clean and organized at all times
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location