Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Medical insurance
basic life insurance
short-term disability
long-term disability
vacation
Sick Time
Paid holidays
HSA account funding
401k Match
Buy-up medical insurance
Dental Insurance
Vision Insurance
Optional life insurance
flexible spending accounts
Health savings account
401k
Job Description
Modern Aviation is a dynamic and rapidly growing company specializing in the fixed-base operator (FBO) sector, primarily servicing private jets. Established in 2018, this private equity backed platform company has quickly expanded its footprint by acquiring multiple FBO locations. With strong financial backing and committed capital from its sponsors, Modern Aviation focuses on acquiring attractive sites and enhancing EBITDA through strategic investment and operational improvements. The company is known for its commitment to excellence, consistently delivering high-quality services to private and corporate aviation clients, making it a leader in its field. Modern Aviation offers a comprehensive range of employee benefits... Show More
Job Requirements
- must be 18 years of age
- strong verbal and written communication skills
- intermediate knowledge of all Microsoft Office products
- ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
- negotiation and sales skills
- reliable multitasking skills
- valid driver's license
Job Qualifications
- must be 18 years of age
- strong verbal and written communication skills
- intermediate knowledge of all Microsoft Office products
- ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
- negotiation and sales skills
- reliable multitasking skills
- valid driver's license
- previous customer service experience preferred
- basic knowledge of various aircraft types and servicing a plus
Job Duties
- deliver proactive, personalized service to private and corporate aviation clientele
- arrange services including hotel, catering, and ground transportation
- coordinate aircraft services, such as fuel and hangar storage
- input trip data into scheduling software as well as updating customer information in database, as necessary
- effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication
- educate customers on available services, promotions, and programs
- process customer invoices
- answer customer questions and resolve issues, as necessary
- assist passengers and flight crews with professional Seven Star Service
- build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants
- maintain lobby appearance and keep snack and beverages stocked
- flight tracking via online databases to ensure timely services
- perform other duties that may be assigned, as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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