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Freeman Holdings Group

Customer Service Representative

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
Matching 401k
Paid Time Off
performance-based bonuses

Job Description

Million Air is a premier fixed-base operator (FBO) providing exceptional aviation services. Renowned for excellent customer care and attention to detail, Million Air prides itself on embodying the motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," which reflects its commitment to delivering outstanding service experiences to all customers, co-workers, and team members. The company fosters a culture that values each individual's unique qualities, seeking to build a team where every member contributes their strengths to enhance the organization.

Million Air is currently seeking a dedicated and enthusiastic Customer Service Representative to join its team. This non-exempt, full-time po... Show More

Job Requirements

  • High school diploma or equivalent
  • customer service experience preferably in the service industry
  • ability to work evenings and weekends
  • acceptable driving record
  • ability to pass a background check
  • zero tolerance drug free employer includes pre-employment and random screening

Job Qualifications

  • Customer service experience preferably in the service industry
  • high school diploma or equivalent
  • ability to work evenings and weekends
  • acceptable driving record
  • ability to pass a background check
  • zero tolerance drug free employer includes pre-employment and random screening

Job Duties

  • Greet customers in a friendly, professional manner
  • provide concierge services to pilots and customers including making reservations as required
  • invoicing for services rendered to customers and pilots
  • proactive preparation for all incoming aircraft
  • provide timely feedback to the company regarding service failures or customer concerns
  • partner with line service team to meet and exceed customer's service expectation
  • maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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