Million Air

Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $1.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
competitive pay

Job Description

Million Air is a highly recognized and award-winning company in the aviation services industry, specializing in private jet services. With a strong presence in the market, Million Air operates as a premier Fixed Base Operator (FBO) that caters to private, military, and commercial aircraft. The company is deeply rooted in a tradition of providing exceptional customer service, upholding its motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." This ethos reflects their commitment to excellence and dedication to creating extraordinary experiences for both clients and crew members.

As a leader in the aviation services sector, Million Air pri... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • high school diploma or equivalent
  • ability to work evenings, weekends, and holidays
  • acceptable driving record
  • ability to pass a background check
  • zero tolerance drug free employer includes pre-employment and random screening
  • must be able to operate a motor vehicle and be insurable by company insurance policy
  • must be able to lift 25 pounds

Job Qualifications

  • Customer service experience preferably in the service industry
  • high school diploma or equivalent
  • entry level position
  • ability to work evenings, weekends, and holidays
  • acceptable driving record
  • ability to pass a background check
  • bilingual preferred

Job Duties

  • Greet customers in a friendly, professional manner
  • provide concierge services to pilots and customers including making reservations as required
  • invoicing for services rendered to customers and pilots
  • record customer preferences in Million Air internal system
  • proactive preparation for all incoming aircraft
  • provide timely feedback to the company regarding service failures or customer concerns
  • partner with line service team to meet and exceed customer service expectations
  • keep hospitality bar stocked with snacks and beverages
  • maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location