Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth benefits
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Destination Pet is a leading pet care company known for revolutionizing the pet industry by providing exceptional and comprehensive services to pet families. Since its inception in 2016, the company has grown into a coast-to-coast network offering day care, boarding, grooming, training, veterinary services, and more. Destination Pet prides itself on creating a connected care network consisting of trustworthy partners and pet-obsessed professionals committed to elevating the love and lives of pets and their owners. The company culture is founded on teamwork, innovation, and community, where every team member works together as "One Pack" to deliver outstanding care and service.... Show More
Job Requirements
- Must be able to lift 40 lbs
- Availability on evenings, weekends, and holidays
- Comfortable standing, walking, climbing stairs frequently
- Exposure to cleaning supplies, pet hair, and animal-related messes
- Ability to work part-time with part-time health and telehealth benefits
- Previous customer service or retail experience
- High school diploma or equivalent required
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Strong communication skills across phone, in-person, and email
- Comfortable with multi-line phone systems and computer software
- Ability to maintain professionalism under pressure
- Effective problem-solving capabilities
- A genuine love for pets and people
Job Duties
- Welcome pet parents and their furry VIPs like they just walked into a 5-star resort
- Answer phones with a smile in your voice and multi-task effectively
- Tour new clients through the facility and promote services
- Ensure up-to-date vaccinations are on file for pet safety
- Manage check-ins and check-outs efficiently with a personal touch
- Handle cash, cards, and balance the end-of-day cash drawer
- Respond to complaints with patience and professionalism
- Escort pet guests to and from their enclosures carefully
- Keep the lobby clean, welcoming, and ready for first impressions
- Support other team members as needed in a collaborative environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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