Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $23.00
Work Schedule
Day Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
On-the-job training
Paid Time Off
Professional development assistance
Referral program
Vision Insurance
Job Description
Our company is a well-established service provider dedicated to delivering outstanding experiences to customers, with a particular focus on the aviation and airport service sector. We pride ourselves on our commitment to quality, professionalism, and customer satisfaction. As a customer-centric organization, we continuously strive to ensure each individual interaction is handled with care, providing a welcoming and supportive environment that exceeds expectations. We are currently seeking a motivated and personable Customer Care Representative to join our dynamic team and be the primary point of contact for our valued customers.
The Customer Care Representative role is essential for maintaining excellent ... Show More
The Customer Care Representative role is essential for maintaining excellent ... Show More
Job Requirements
- must be able to pass background check and drug screen
- availability to work scheduled shifts including weekends
- ability to communicate clearly and professionally
- physically able to perform job duties
- commitment to providing excellent customer service
- prior experience in customer-facing roles
- high school diploma or equivalent
Job Qualifications
- minimum of 2 years front desk, receptionist, customer service or related work experience
- bi-lingual abilities are highly encouraged
- excellent verbal and written communication skills
- strong interpersonal and customer service skills
- ability to handle multiple tasks efficiently and maintain professionalism under pressure
- basic computer literacy
- high school diploma or equivalent
Job Duties
- greet customers warmly and professionally
- respond to customer inquiries promptly and effectively
- manage front desk operations and maintain a welcoming environment
- provide accurate information about services and assistance
- handle customer complaints with patience and problem-solving skills
- coordinate with other departments to ensure seamless customer experiences
- maintain records and documentation related to customer interactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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