AVFUEL/AVFLIGHT

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling

Job Description

Avflight is a leading fixed-base operator (FBO) offering comprehensive aviation services designed to meet the diverse needs of commercial and private aircraft clients. Located in Plattsburgh, New York, Avflight provides top-tier support to the aviation community, including fueling, hangar, and concierge services. The facility serves as an essential hub for numerous large business flight departments and high-profile clients, ensuring seamless and professional service for all who arrive at their location. Avflight combines industry expertise with a commitment to safety, reliability, and customer satisfaction. Fine-tuned operations and personalized customer interactions make Avflight a trusted name in aviation ground services in the... Show More

Job Requirements

  • High school diploma or GED
  • Must be 18 years or older
  • Valid driver's license
  • Ability to lift 20 pounds and carry 10 pounds
  • Must be available for holidays and weekends if needed
  • Frequent sitting, standing, bending, reaching
  • Comfortable with multi-line phone systems and computer skills
  • Experience in aviation a plus

Job Qualifications

  • High school diploma or GED
  • Must be 18 years or older
  • Hotel, hospitality or customer service experience a plus
  • Comfortable using multi-line phone systems, email, filing, faxing and Microsoft Office products
  • Ability to lift 20 pounds and carry 10 pounds
  • Valid driver's license
  • Ability to multitask
  • Excellent communication and organizational skills
  • Pleasant and cooperative attitude

Job Duties

  • Provide superior customer service to crew members and passengers
  • Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
  • Resolve customer requests, questions and complaints regarding Avflight's services or products
  • Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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