Million Air

Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
competitive pay
Shift Differentials
Employee Discounts

Job Description

Million Air is a renowned aviation service provider offering private jet services and a comprehensive range of support for military and commercial aircraft. Celebrated for its commitment to excellence and passion for aviation, Million Air operates with a strong team ethic to uphold the motto, 'We are Ladies and Gentlemen, serving Ladies and Gentlemen.' The company prides itself on delivering premier, worldwide aviation services, ensuring that each interaction with its clients is exemplary and reflects the highest standards of hospitality and professionalism. Known for its award-winning service and dedication to customer satisfaction, Million Air offers a dynamic and fast-paced working... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Zero tolerance drug-free employer including pre-employment and random screening
  • Must be able to operate a motor vehicle and be insurable by Company insurance policy
  • Strong computer skills including Microsoft office products and point of sale programs
  • Basic mathematical knowledge
  • Must be able to lift 25 pounds
  • Must be able to stand and walk throughout the facility during work
  • Bi-lingual preferred

Job Qualifications

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Entry level position
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Zero tolerance drug-free policy including pre-employment and random screening

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoice for services rendered to customers and pilots
  • Record customer preferences in Million Air internal system
  • Proactive preparation for all incoming aircraft
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer's service expectations
  • Keep hospitality bar stocked with snacks and beverages
  • Maintain neat work area at all times including front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.