Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $21.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program
Job Description
Forward Air is a prominent company in the ground transportation and logistics sector, specializing in providing accelerated "time-definite" surface shipping solutions across North America. Established in 1990, Forward Air has developed a solid reputation for delivering cost-effective, reliable alternatives to traditional air transportation by offering innovative logistics services that meet the evolving demands of the freight and expedited less-than-truckload (LTL) markets. The company caters to a diverse clientele ranging from logistics companies, freight forwarders, integrated air cargo carriers, passenger and cargo airlines, to various non-traditional shippers, serving as a comprehensive single-source provider that delivers extensive supply chain options and customized... Show More
Job Requirements
- High school diploma or GED equivalent
- Ability to pass basic hazardous materials training
- Strong verbal and written communication skills
- Experience with AS400 operating systems is a plus
- Knowledge of transportation industry is a plus
- Proficiency in Microsoft Office and basic IT troubleshooting
- Ability to work in a fast-paced environment
- Strong organizational skills
- Ability to multitask and prioritize
- Dependable attendance
- "Can do" attitude with a strong work ethic
Job Qualifications
- Demonstrated ability to complete assignments and meet deadlines
- Ability to establish and maintain effective working relationships with employees and managers
- Desire for a long-term career with an industry-leading company
- Ability to present and maintain a positive corporate image in a fast-paced environment
- Proven teamwork skills with all support departments
- Proficiency with Microsoft Office including Word, Excel, PowerPoint, Outlook
- Competence in performing general administrative duties such as filing and data entry
- Ability to handle heavy workloads under pressure
- Understanding of industry documents such as bill of lading, master airway bills, TSA forms
- High school diploma or GED equivalent
- Ability to pass basic hazardous materials training
Job Duties
- Answer incoming customer calls and provide detailed information
- Notify customers daily of freight availability
- Perform data entry for domestic and international bills
- Respond to emails, tickets, and messages promptly
- Utilize PC knowledge and basic IT troubleshooting skills
- Perform tasks with minimal supervision
- Monitor email requests and provide timely detailed information
- Manage inbound manifest and close out outbound manifest in AS400 system
- Demonstrate strong organizational skills to track tasks
- Cross-train in multiple departments
- Accept containers and ensure proper documentation at smaller stations
- Use multiple software platforms to manage various tasks and priorities
- Process dock receipts for export bookings and maintain spreadsheets at smaller stations
- Maintain regular and dependable attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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