Waterway Carwash logo

Waterway Carwash

Customer Service Representative

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $19.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
diamond

Benefits

flexible scheduling
Training and Development
Tuition Assistance
Free car washes
fuel discounts
Retail Discounts
Career advancement opportunities

Job Description

Waterway is a reputable car wash and convenience store company recognized for its excellent customer service and innovative approach to vehicle care. Known for its welcoming atmosphere and commitment to employee development, Waterway operates multiple locations, including a prominent facility in Hudson, Ohio. This company prides itself on fostering a people-focused culture where team members are encouraged to grow professionally and personally. Waterway's achievements include recognition as a multi-time USA Today Top Workplace, a testament to its dedication to creating a positive work environment. The company offers flexible scheduling to accommodate various lifestyles, supportive management, and numerous benefits, ensuring employees... Show More

Job Requirements

  • Current and valid drivers' license
  • Professional demeanor, behavior, and appearance in accordance with company policy
  • Ability to perform all essential functions safely without endangering oneself or others
  • Ability to comply with local and state health code requirements for soda fountain and food service sales
  • Meet local and state minimum age requirements for sale of tobacco and alcohol sales where applicable
  • Ability to complete all required trainings and certifications required to perform any of the required functions

Job Qualifications

  • Be friendly and engaging
  • A positive attitude and a will to succeed
  • Experience in customer service, retail, or sales preferred
  • Ability to perform all essential functions safely
  • Ability to comply with local and state health code requirements for soda fountain and food service sales
  • Meet local and state minimum age requirements for sale of tobacco and alcohol sales where applicable
  • Ability to complete all required trainings and certifications required to perform any of the required functions

Job Duties

  • Provide excellent and timely customer service to create a pleasant experience for customers
  • Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to outside areas: gas pump islands, payment terminal, and entrance to tunnel
  • and inside areas: counters, merchandise display areas, restrooms, and customer waiting areas
  • Keep convenience store merchandise stocked and organized, displays clean and well presented
  • Take inventory of merchandise levels as directed by store management
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately
  • Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety
  • Perform various administrative tasks such as making bank deposits, picking up or delivering supplies from other stores or retailers
  • Perform various transactional functions to meet customer demand and store staffing needs
  • Various other functions as identified and directed by management

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

You may be also interested in: