Waterway Carwash logo

Waterway Carwash

Customer Service Representative

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
career advancement

Job Description

Waterway is a leading car wash and convenience store company with multiple locations, including the Leawood, Kansas site, where we are currently hiring Customer Service Associates (CSA). Recognized multiple times as a USA Today Top Workplace, Waterway is known for its supportive, people-focused culture that emphasizes team camaraderie, continuous growth, and exceptional customer experiences. Our establishments provide a vibrant, fast-paced, and friendly environment where staff are valued and career development is actively encouraged. We prioritize hiring individuals who are eager to engage customers and be part of a company that shines through its dedication to quality service and community standards.<... Show More

Job Requirements

  • Current and valid drivers' license
  • Professional demeanor, behavior, and appearance in accordance with company policy
  • Ability to perform all essential functions safely without endangering oneself or others
  • Ability to comply with local/state health code requirements for soda fountain and food service/sales
  • Meet local/state minimum age requirements for sale of tobacco and alcohol sales where applicable
  • Ability to complete all required trainings/certifications required to perform any of the required functions

Job Qualifications

  • Be friendly and engaging
  • A positive attitude and a will to succeed
  • Experience in customer service, retail, or sales preferred
  • Ability to fluently speak and understand English
  • Ability to perform arithmetic calculations and operate data entry devices
  • Maintain regular, predictable, and punctual attendance

Job Duties

  • Provide excellent and timely customer service to create a pleasant experience for customers
  • Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to outside areas and inside areas
  • Keep convenience store merchandise stocked and organized, displays clean and well presented
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety

Job Qualifications

Experience

No experience required

Job Location