Waterway Carwash logo

Waterway Carwash

Customer Service Representative

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible scheduling
Sales bonuses
Tuition Assistance
Employee Discounts
Health Insurance
Paid Time Off
career advancement

Job Description

Waterway is a well-established company specializing in premium car wash services with multiple locations across the Chicago area, including the Skokie location at 9208 Skokie Blvd. Recognized as a multi-time USA Today Top Workplace as voted by team members, Waterway is committed to providing an outstanding customer experience in a friendly, active, and supportive work environment. Waterway focuses not only on delivering high quality services to customers but also on fostering a positive team culture that supports growth, development, and flexible work options for their employees.

We are currently seeking enthusiastic Customer Service Associates (CSA) to join ou... Show More

Job Requirements

  • Current and valid drivers license
  • Professional demeanor, behavior, and appearance in accordance with company policy
  • Ability to perform all essential functions safely without endangering oneself or others
  • Ability to comply with local/state health code requirements for food service and sales
  • Meet local/state minimum age requirements for sale of tobacco and alcohol where applicable
  • Ability to complete all required trainings and certifications
  • Maintain regular, predictable, and punctual attendance
  • Ability to work weekends, extended hours, overtime, and holidays as scheduled
  • Must be able to speak and understand English fluently

Job Qualifications

  • Friendly and engaging with a positive attitude
  • No experience required but customer service, retail or sales experience is preferred
  • Ability to complete required training and certifications
  • Ability to communicate effectively in English
  • Ability to work as part of a team
  • Ability to perform arithmetic calculations and operate data entry devices

Job Duties

  • Provide excellent and timely customer service to create a pleasant experience for customers
  • Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
  • Effectively present and sell car wash services, Clean Car Club memberships, and additional retail merchandise to achieve sales goals
  • Maintain a safe, clean and organized environment including gas pump islands, payment terminals, store counters, merchandise displays, restrooms, and waiting areas
  • Keep convenience store merchandise stocked and organized and take inventory as directed
  • Maintain point-of-sale transaction accuracy and use transaction technology effectively
  • Follow company policies, safety procedures, and instructions
  • Perform administrative tasks such as making bank deposits and delivering supplies
  • Carry out various transactional functions and other duties as assigned by management

Job Qualifications

Experience

No experience required

Job Location