Waterway Carwash logo

Waterway Carwash

Customer Service Representative

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $21.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
diamond

Benefits

flexible scheduling
Sales bonuses
Tuition Assistance
Employee Discounts
Health Insurance
Paid Time Off
career advancement

Job Description

Waterway is a well-established company specializing in premium car wash services with multiple locations across the Chicago area, including the Skokie location at 9208 Skokie Blvd. Recognized as a multi-time USA Today Top Workplace as voted by team members, Waterway is committed to providing an outstanding customer experience in a friendly, active, and supportive work environment. Waterway focuses not only on delivering high quality services to customers but also on fostering a positive team culture that supports growth, development, and flexible work options for their employees.

We are currently seeking enthusiastic Customer Service Associates (CSA) to join ou... Show More

Job Requirements

  • Current and valid drivers license
  • Professional demeanor, behavior, and appearance in accordance with company policy
  • Ability to perform all essential functions safely without endangering oneself or others
  • Ability to comply with local/state health code requirements for food service and sales
  • Meet local/state minimum age requirements for sale of tobacco and alcohol where applicable
  • Ability to complete all required trainings and certifications
  • Maintain regular, predictable, and punctual attendance
  • Ability to work weekends, extended hours, overtime, and holidays as scheduled
  • Must be able to speak and understand English fluently

Job Qualifications

  • Friendly and engaging with a positive attitude
  • No experience required but customer service, retail or sales experience is preferred
  • Ability to complete required training and certifications
  • Ability to communicate effectively in English
  • Ability to work as part of a team
  • Ability to perform arithmetic calculations and operate data entry devices

Job Duties

  • Provide excellent and timely customer service to create a pleasant experience for customers
  • Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs
  • Effectively present and sell car wash services, Clean Car Club memberships, and additional retail merchandise to achieve sales goals
  • Maintain a safe, clean and organized environment including gas pump islands, payment terminals, store counters, merchandise displays, restrooms, and waiting areas
  • Keep convenience store merchandise stocked and organized and take inventory as directed
  • Maintain point-of-sale transaction accuracy and use transaction technology effectively
  • Follow company policies, safety procedures, and instructions
  • Perform administrative tasks such as making bank deposits and delivering supplies
  • Carry out various transactional functions and other duties as assigned by management

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

You may be also interested in: