Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
401k
Employee assistance program
Paid Time Off
Flexible work schedules
Job Description
Maersk Warehousing and Distribution USA LLC is a leading company specializing in comprehensive warehousing and distribution logistics solutions. With a culture deeply rooted in honesty and integrity, Maersk values the trust it builds with both customers and employees, creating a loyal and dedicated workforce. The company prides itself on its focus on people, which distinguishes it in the logistics industry and contributes to a consistent return of customers who rely on their efficient and reliable services. As part of a global network, Maersk Warehousing and Distribution operates a strategic array of storage facilities designed to handle end-to-end logistics needs. These... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or logistics preferred
- Ability to use warehouse management systems
- Strong communication skills
- Detail oriented
- Ability to work in a team environment
- Basic computer proficiency
- Problem-solving skills
- Ability to handle multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or logistics preferred
- Ability to use warehouse management systems
- Strong communication skills
- Detail oriented
- Ability to work in a team environment
- Basic computer proficiency
- Problem-solving skills
- Ability to handle multiple tasks simultaneously
Job Duties
- Verify all delivery orders and bills of lading have been received and are correct
- Check that data is correct in the system and input any missing data
- Ensure that the WMS system is updated and accurate
- Ensure that all documentation is processed in a timely manner
- Record all customs clearance received from the broker daily
- Maintain data integrity so that distribution can be received with no exceptions
- Process paperwork out to operations at a container level
- Make sure all diversion is accounted for and noted on consoles properly
- Communicate on a daily basis with customer, broker and other departments, including managers and/or supervisors when issues arise
- Monitor and report any level of service failures to the Customer Service Manager
- Handle all requests from customer in a timely manner
- Assist other CSR staff as needed and when time permits
- Cross train in other areas of the team
- Customer claim processing, reporting, and procedure compliance facilitation
- Partner with Facility Manager to determine best process for resolving claim
- Support the company’s commitment to quality, which includes customer specific Quality program(s), training requirements and work instructions
- Special projects as assigned
- Perform job related duties as specified by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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