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Destination Pet

Customer Service Representative

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
mental health benefits
telehealth benefits
Tips
Part-time employment
inclusive workplace
Equal employment opportunity

Job Description

Destination Pet is a dynamic and innovative company dedicated to revolutionizing the pet care industry. Established in 2016, Destination Pet operates as a comprehensive Pet/Vet care center with a strong community focus and a commitment to elevating the love and lives of pet families across multiple locations from coast to coast. The company prides itself on a connected care network made up of trustworthy partners and pet-obsessed professionals who bring creative innovation to their everyday work, ensuring that pets receive top-notch care while their owners feel valued and supported. The name 'One Pack' embodies their united team philosophy, emphasizing collaboration,... Show More

Job Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Ability to multitask and handle multi-line phone systems
  • Must be able to lift 40 pounds
  • Availability on evenings, weekends, and holidays
  • Comfortable standing, walking, and climbing stairs frequently
  • Exposure to cleaning supplies and pet-related environments

Job Qualifications

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Solid communication skills across phone, in-person, and email
  • Ability to multitask and manage multi-line phones and computer systems
  • Demonstrated ability to stay professional under pressure
  • Problem-solving skills in a fast-paced environment
  • Genuine passion for pets and people

Job Duties

  • Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
  • Answering phones with a smile and multitasking like a pro
  • Touring new clients through the facility and selling services
  • Ensuring up-to-date vaccinations are on file
  • Managing check-ins and check-outs with efficiency and a personal touch
  • Handling cash, cards, and balancing the end-of-day cash drawer
  • Responding to complaints with patience and professionalism
  • Escorting pet guests to and from their enclosures with care
  • Keeping the lobby clean, welcoming, and ready for first impressions
  • Supporting other team members whenever needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.