Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.04
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Employee medical insurance
basic life insurance
short-term disability
long-term disability
Vacation and Sick Time
Paid holidays
HSA account funding
401k Match
Buy-up medical insurance
Dental
Vision
Optional life insurance
flexible spending accounts
Health savings account
401k
Job Description
Modern Aviation is a dynamic private equity-backed company specializing in the fixed-based operator (FBO) sector, which provides essential services to private and corporate aviation clientele. Established in 2018, the company has embarked on an aggressive growth strategy through the acquisition of multiple FBO locations across the United States, backed by significant committed capital from its sponsors. This strategic approach focuses on acquiring attractive locations and enhancing their profitability through operational improvements and strategic investment. Modern Aviation prides itself on delivering excellence and operational efficiency in a highly competitive industry, striving to create value not only for its investors but also... Show More
Job Requirements
- Must be 18 years of age
- Strong verbal and written communication skills
- Intermediate knowledge of all Microsoft Office products
- Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
- Negotiation and sales skills
- Reliable multitasking skills
- Valid driver’s license
Job Qualifications
- Strong verbal and written communication skills
- Intermediate knowledge of all Microsoft Office products
- Ability to make fast decisions using judgment consistent with company policies, standard operating procedures, and safety regulations
- Negotiation and sales skills
- Reliable multitasking skills
- Valid driver’s license
- Previous customer service experience preferred
- Basic knowledge of various aircraft types and servicing a plus
Job Duties
- Deliver proactive, personalized service to private and corporate aviation clientele
- Arrange services including hotel, catering, and ground transportation
- Coordinate aircraft services, such as fuel and hangar storage
- Input trip data into scheduling software as well as updating customer information in database, as necessary
- Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication
- Educate customers on available services, promotions, and programs
- Process customer invoices
- Answer customer questions and resolve issues, as necessary
- Assist passengers and flight crews with Seven Star Service, always offering additional services and exceeding customer expectations
- Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants
- Maintain lobby appearance and keep snack and beverages stocked
- Flight tracking via online databases to ensure timely services
- Perform other duties as assigned, as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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