Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee medical insurance
basic life insurance
short-term disability
long-term disability
Vacation and Sick Time
Paid holidays
HSA account funding
401k Match
Buy-up medical insurance
Dental
Vision
Optional life insurance
flexible spending accounts
Health savings account
401k
Job Description
Modern Aviation is a dynamic and rapidly expanding platform company specializing in the fixed-base operator (FBO) sector, which services private jets. Launched in 2018 and backed by private equity, Modern Aviation has established itself as a leader in the aviation support industry by acquiring and enhancing a network of FBO locations. The company’s growth strategy focuses on increasing operational efficiency and commercial performance to boost EBITDA at these locations. Supported by significant committed capital from its sponsors, Modern Aviation is positioned for continued expansion through future acquisitions. The company prides itself on delivering exceptional service and operational excellence to its... Show More
Job Requirements
- Must be 18 years of age
- Strong verbal and written communication skills
- Intermediate knowledge of all Microsoft Office products
- Ability to make fast decisions using judgment consistent with company policies, standard operating procedures, and safety regulations
- Negotiation and sales skills
- Reliable multitasking skills
- Valid driver’s license
Job Qualifications
- Must be 18 years of age
- Strong verbal and written communication skills
- Intermediate knowledge of all Microsoft Office products
- Ability to make fast decisions using judgment consistent with company policies, standard operating procedures, and safety regulations
- Negotiation and sales skills
- Reliable multitasking skills
- Valid driver’s license
- Previous customer service experience preferred
- Basic knowledge of various aircraft types and servicing is a plus
Job Duties
- Deliver proactive, personalized service to private and corporate aviation clientele
- Arrange services including hotel, catering, and ground transportation
- Coordinate aircraft services such as fuel and hangar storage
- Input trip data into scheduling software and update customer information in database
- Effectively communicate via air-to-ground radio and ground-to-ground radio and other communication means
- Educate customers on available services, promotions, and programs
- Process customer invoices
- Answer customer questions and resolve issues as necessary
- Assist passengers and flight crews with professional Seven Star Service by offering additional services and exceeding customer expectations
- Build and establish customer relationships with local service providers such as hotels, rental car companies, and restaurants
- Maintain lobby appearance and keep snack and beverages stocked
- Track flights via online databases to ensure timely service
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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