Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Robust learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Multiple medical insurance coverages
telemedicine
Medical spending account options
Traditional 401(k) Retirement plan with company match
Company-Sponsored Life and AD&D Insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Community Choice Financial Family of Brands is one of the largest consumer specialty finance organizations in the United States, operating over 1,500 brick-and-mortar stores across 24 states with additional online product offerings in 20 states. The company represents more than ten distinctive brands, committed to providing short-term financial services that help customers access the money they need in times of financial urgency. Recognized for its inclusive workplace and dedication to diversity, Community Choice Financial has earned several accolades including Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years, designation as a Top Employer for Hispanic and Latinos... Show More
Job Requirements
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet physical demands of the position including standing up to 90% of the time and moving and transporting up to 25 pounds
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet physical demands of the position including standing up to 90% of the time and moving and transporting up to 25 pounds
- Experience in check cashing, document verification, and/or money order processing is preferred
- Prior cash handling, cash drawer or vault management experience is preferred
- Bilingual (English/Spanish) is a plus and may be required for certain locations
- Valid driver’s license, auto insurance, and personal vehicle for workday use is preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- Participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- Uphold compliance with company policies and relevant local, state, and federal laws and regulations
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks to meet individual and team standards
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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