Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid training
Learning management system
Cross brand training
Key Holder Program
career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending accounts
401(k) Plan
company match
Life insurance
voluntary benefits
Dental Insurance
Vision Insurance
Disability insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
legal services
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Community Choice Financial Family of Brands is one of the largest consumer specialty finance organizations in the United States, operating over 1,500 brick-and-mortar stores across 24 states, alongside online product offerings in 20 states. Known for its comprehensive portfolio of more than 10 distinct brands, Community Choice Financial provides accessible, short-term financial services to a wide and diverse customer base. The company is deeply committed to empowering individuals and families with financial solutions when they need them most, fostering a strong sense of community support through its service offerings. With a steadfast commitment to inclusion and diversity, Community Choice Financial... Show More
Job Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail
- Proficiency in phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet physical demands including standing up to 90 percent of the time, moving and lifting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls
- Full-time availability with regular in-person attendance
- Willingness to work weekends
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail and accurate data entry skills
- Proficiency in phones, POS systems, Microsoft Office, and other computer systems
- Ability to meet the physical demands of the position including standing for long periods and lifting up to 25 pounds
- Background check clearance
- Preferred experience in check cashing, document verification, and money order processing
- Prior cash handling and cash drawer/vault management experience
- Bilingual English/Spanish is a plus
- Valid driver’s license, auto insurance, and personal vehicle for workday use (mileage compensated)
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- Participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards
- Maintain office security protocols and conduct proper opening and closing procedures
- Uphold compliance with company policies and relevant laws
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic, fast-paced environment and navigate multiple tasks
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular in-person attendance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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