Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth benefits
competitive pay
Tips
Team-oriented environment
Employee Discounts
Job Description
Destination Pet is a leading pet care company committed to revolutionizing the pet industry by creating a connected care network for pet families across the nation. Founded in 2016, Destination Pet offers an extensive range of services including daycare, boarding, grooming, training, and veterinary care. Operating with a passionate team of pet-obsessed professionals, the company thrives on delivering exceptional care tailored to the unique needs of pets and their owners. As a community-centric organization, Destination Pet is dedicated to making every pet feel at home while ensuring their humans experience peace of mind and confidence in the services provided.
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Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Ability to lift 40 lbs
- Availability on evenings, weekends, and holidays
- Ability to stand, walk, and climb stairs often
- Comfortable with exposure to cleaning supplies and pet-related environments
- Strong communication skills
- Ability to handle multi-line phone systems and computer software
- Professional demeanor under pressure
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Strong communication skills including phone, in-person, and email
- Ability to multi-task and handle multi-line phones and computer systems
- Ability to remain professional under pressure
- Problem-solving skills
- People-person and pet-person
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
- Answering phones with a smile and multi-tasking like a pro
- Touring new clients through the facility and selling services
- Ensuring up-to-date vaccinations are on file
- Managing check-ins and check-outs with efficiency and a personal touch
- Handling cash, cards, and balancing the cash drawer
- Responding to complaints with patience and professionalism
- Escorting pet guests to and from their enclosures
- Keeping the lobby clean, welcoming, and ready for first impressions
- Supporting other team members whenever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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