Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Job Description
AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing solutions for businesses across multiple industries. Known for its commitment to excellence and customer satisfaction, AnswerAide supports companies by managing after-hours and overflow phone calls, as well as assisting with various administrative tasks as needed. By ensuring businesses never miss an important call, AnswerAide helps to improve client retention, streamline communication, and elevate customer experiences. The company prides itself on creating a positive work environment that fosters growth, teamwork, and mutual respect. AnswerAide offers full-time, part-time, and on-call positions, catering to a diverse workforce seeking flexible... Show More
Job Requirements
- PC with Windows 11
- 8GB minimum memory (RAM)
- 100 GB minimum available hard drive space
- PC less than three years old
- high-speed internet with minimum 50 Mbps download speed and low latency
- no wireless, cellular, satellite, or Wi-Fi connections
- ability to multitask
- ability to type 40+ words per minute
- reside in AL, FL, GA, or TX
Job Qualifications
- Resident of AL, FL, GA, or TX
- ability to type 40+ words per minute with minimal errors
- strong customer service skills
- strong computer skills
- ability to follow instructions
- ability to multitask (talk, type, and follow scripting verbatim)
- excellent verbal and written communication skills
- professionalism
- clear speaking voice
- detail-oriented
- upbeat, enthusiastic, and friendly personality
- being bilingual is a plus
Job Duties
- Receive inbound calls
- place outbound calls
- listen and collect customer data
- provide basic information about services
- take accurate notes and detailed messages
- schedule appointments
- process orders and payments
- document and report calls
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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