Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
mental health benefits
telehealth benefits
Tips
Part-time schedule
inclusive work environment
Equal employment opportunity
Job Description
Destination Pet is a leading pet care company passionately committed to revolutionizing the pet industry by providing outstanding services and unparalleled care to pet families across the nation. Founded in 2016, Destination Pet operates coast to coast and offers a wide range of services such as day care, boarding, grooming, training, and veterinary services, making it a comprehensive resource for pet owners. The company is renowned for fostering a community of pet-obsessed professionals who collaborate closely to create a connected care network comprising trustworthy partners dedicated to innovative and compassionate pet care. The company's culture emphasizes teamwork, creativity, and a... Show More
Job Requirements
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Ability to lift 40 lbs
- Availability on evenings, weekends, and holidays
- Ability to stand, walk, climb stairs frequently
- Comfortable exposure to cleaning supplies, pet hair, and occasional accidents
- Strong communication skills
- Ability to multitask and manage phones and computer systems
- Professional demeanor and problem-solving ability
- Love for pets and people
Job Qualifications
- High school diploma or equivalent
- 1+ year of customer service experience preferred
- Solid communication skills including phone, in-person, and email
- Comfortable using multi-line phones and computer systems
- Ability to remain cool under pressure and maintain professionalism
- Strong problem-solving skills
- Passion for pets and people
Job Duties
- Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort but with more shedding
- Answering phones with a smile in your voice and multi-tasking like a pro
- Touring new clients through the facility and selling the services that keep tails wagging
- Ensuring up-to-date vaccinations are on file because safety first
- Managing check-ins and check-outs with efficiency and a personal touch and the occasional treat
- Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are
- Responding to complaints with patience and professionalism even when it's clearly the cat's fault
- Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher
- Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions
- Jumping in to support other team members whenever needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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