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R1 RCM, Inc. logo

Customer Service Representative - 2nd shift Patient Registration

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.50 - $23.21
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
flexible scheduling

Job Description

R1 RCM Inc. is a leading provider of technology-driven solutions focused on transforming the patient experience and enhancing the financial performance of hospitals, health systems, and medical groups. Known for combining the expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, R1 offers sophisticated analytics, artificial intelligence, intelligent automation, and workflow orchestration to revolutionize healthcare administration. The company prides itself on its commitment to innovation, exceptional customer service, and improving healthcare delivery through cutting-edge technological solutions. R1 is dedicated to fostering a collaborative work environment that supports continuous learning, career growth, and meaningful... Show More

Job Requirements

  • high school diploma or ged
  • excellent customer service experience
  • up to date vaccinations
  • must pass drug test
  • must pass background check
  • ability to work specified shift hours
  • willingness to work in hospital environment

Job Qualifications

  • high school diploma or ged
  • excellent customer service experience
  • ability to multitask and learn new technology quickly
  • strong communication and interpersonal skills
  • ability to work in a fast-paced healthcare environment
  • comfortable with exposure to illness and injury
  • basic computer proficiency

Job Duties

  • work on computers and answer phones to intake patient information in a busy environment
  • manage multiple software programs and type quickly to capture patient details
  • assist patients who may be ill or anxious with compassion and active listening
  • handle registration interruptions due to emergent clinical care
  • navigate the complexity of patient insurance plans through training
  • work efficiently in a fast-paced environment often on your feet
  • collaborate with team members to support patient registration and career growth

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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