Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.46
Work Schedule
Standard Hours
Day Shifts
Benefits
healthcare
Dental
Paid Time Off
401K with company match
Birthday PTO day
Team member recognition awards
education opportunities
Job Description
RLS Logistics, a nationally recognized third-party logistics (3PL) cold chain solutions provider, specializes in delivering comprehensive warehousing, transportation, and fulfillment services to the frozen and refrigerated food industry. Established in 1968, RLS has grown into a reputable, family-owned business that prides itself on its commitment to exceptional customer service and operational excellence. With over five decades of experience, the company maintains a strong reputation for reliability, innovation, and dedication within the cold storage logistics sector. As the industry continues to evolve, RLS remains focused on expanding its services and enhancing the customer experience by investing in state-of-the-art technology and fostering... Show More
Job Requirements
- High school diploma or GED
- General office skills with multitasking ability
- Proficiency in Microsoft Office applications
- Knowledge of software or personal computers
- Willingness to participate in company training programs
- Ability to lift under 20 pounds
- Able to stand for 2 to 4 hours
- Comfortable with occasional freezer exposure
- Ability to work in a low noise office environment
- Accurate vision for computer and office tasks
- Humble attitude
- Motivated to learn and grow
- Smart work ethic
- Occasional travel as required
Job Qualifications
- High school diploma or GED
- Bachelor’s degree preferred
- General office and multitasking skills
- Proficient in Microsoft Office applications
- Knowledge of software and personal computers
- Willingness to participate in company training programs
- Strong communication skills
- Attention to detail
- Ability to work in a fast-paced environment
Job Duties
- Carry out all customer service activities
- Process paperwork to maintain accurate inventory
- Generate necessary paperwork and information for customer work orders
- Schedule appointments for incoming and outgoing shipments
- Maintain accurate procedures for all accounts
- Answer phone calls and emails
- Check in and out drivers
- Provide coverage for other representatives as needed
- Correspond effectively with customers
- Exemplify core values and guiding principles
- Respond to customer inquiries
- Handle complaints promptly and courteously
- Greet visitors
- Maintain driver waiting area and lobby
- Perform clerical duties
- Handle scheduling
- Provide coverage during coworker absences
- Perform other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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