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GXO Logistics

Customer Service Representative - 1st Shift

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

GXO is a global leader in providing cutting-edge supply chain solutions, serving some of the most successful companies worldwide. Specializing in leveraging advanced technology and innovative services, GXO focuses on helping customers manage their goods more efficiently and effectively. Its strength lies in its diverse and dynamic global team comprised of energetic and innovative individuals across various experience levels and talents who contribute to making GXO a great place to work. The company emphasizes a positive work culture, recognizing that happy employees are key to driving productivity and dedication. GXO is also committed to equal opportunity employment, including support for... Show More

Job Requirements

  • High school diploma or equivalent
  • 1 year of customer service experience
  • 6 months of experience in a warehouse setting
  • proficiency in Microsoft Office
  • ability to communicate effectively with carriers, customers, employees and management
  • proven ability to multitask and prioritize workload in a fast-paced environment
  • availability to work a flexible schedule when needed

Job Qualifications

  • Proficiency in Microsoft Office
  • ability to communicate effectively with carriers, customers, employees and management
  • proven ability to multitask and prioritize workload in a fast-paced environment
  • high school diploma or equivalent
  • availability to work a flexible schedule when needed
  • 1 year of customer service experience
  • 6 months of experience in a warehouse setting

Job Duties

  • Coordinate workload allocation among warehouse workers, material handlers and drivers
  • prepare work orders
  • troubleshoot orders and resolve discrepancies as needed
  • assign and release orders sent for loading and unloading
  • allocate and research inventory for orders
  • enter data for inbound and/or outbound freight into the Warehouse Management System and create bills of lading
  • maintain and generate required reports
  • process, audit and file various documentation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location