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Planet Fitness

Customer Service Representative 1pm to 5pm

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.50
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Work Schedule

Standard Hours
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Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free membership
Health Insurance
Dental Insurance
Vision Insurance
critical illness insurance
Short term disability insurance
accident insurance
voluntary life insurance
Pet insurance
HSA
Advancement opportunities

Job Description

Planet Fitness - PF Baseline Fitness is a well-established fitness club branch operating under the renowned Planet Fitness brand, which is known for offering affordable and high-quality gym services to its members across the nation. The company prides itself on providing a welcoming and non-intimidating environment where members of all fitness levels feel comfortable and motivated. The club emphasizes customer satisfaction and community building, striving to create a positive and encouraging atmosphere for its members. As part of the larger Planet Fitness franchise, PF Baseline Fitness benefits from strong brand recognition, access to innovative fitness programs, and a strong commitment... Show More

Job Requirements

  • Honesty and good work ethic
  • strong customer service skills
  • basic computer proficiency
  • standing and walking at least 75 percent of the shift
  • talking in person or on the phone at least 75 percent of the shift
  • ability to lift up to 50 pounds less than 30 percent of the time

Job Qualifications

  • Strong customer service skills
  • basic computer proficiency
  • ability to communicate effectively
  • problem solving skills
  • tact and diplomacy in interactions
  • ability to listen actively and empathetically
  • honesty and good work ethic

Job Duties

  • Greet and meet potential members providing a great customer experience
  • handle front desk tasks including answering phones and assisting with tours
  • assist in member check-ins sign-ups cancellations and amenity usage
  • update member account information
  • facilitate member service issues and forward to management as needed
  • maintain club neatness and cleanliness

Job Qualifications

Experience

No experience required

Job Location

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