Destination Pet logo

Destination Pet

Customer Service Representation

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $13.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
mental health benefits
telehealth benefits
Tips
Part-time schedule
supportive team
Employee Discounts

Job Description

Destination Pet is a leading pet care company dedicated to elevating the love and lives of pet families across the country. Established in 2016, Destination Pet has rapidly grown to become a trusted provider offering comprehensive day care, boarding, grooming, training, veterinary services, and more. The company thrives on a core value of community, and its team of pet-obsessed professionals works tirelessly to create a connected care network that delivers innovative and high-quality services every day. Destination Pet’s commitment to excellence and its passion for pets has earned it a reputation as a best-in-show care provider that pet parents can... Show More

Job Requirements

  • high school diploma or equivalent
  • at least 1 year of customer service experience preferred
  • ability to lift 40 lbs
  • availability evenings, weekends, and holidays
  • physical ability to stand, walk, and climb stairs frequently
  • exposure to cleaning supplies and pet hair
  • excellent interpersonal and communication skills

Job Qualifications

  • high school diploma or equivalent
  • 1+ year of customer service experience preferred
  • strong communication skills
  • ability to multi-task and use multi-line phones
  • professional and calm under pressure
  • problem-solving skills
  • experience in retail or customer service is a plus

Job Duties

  • Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort
  • answering phones with a smile in your voice and multi-tasking like a pro
  • touring new clients through the facility and selling services
  • ensuring up-to-date vaccinations are on file
  • managing check-ins and check-outs with efficiency and a personal touch
  • handling cash, cards, and balancing the end-of-day cash drawer
  • responding to complaints with patience and professionalism
  • escorting pet guests to and from their enclosures with care
  • keeping the lobby clean, welcoming, and ready for first impressions
  • supporting other team members when needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.