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Customer Service Representation

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
Vision Insurance

Job Description

Pinnacle is a company that upholds a strong promise centered on People, Respect, Ownership, Morale, Integrity, Safety, and Excellence. As a business, Pinnacle is committed to fostering a workplace environment that values each of these elements, thereby ensuring a positive, productive, and ethical working atmosphere. The organization operates with a clear focus on these core principles, which not only drive their internal culture but also influence how they engage with customers and partners. Pinnacle’s dedication to excellence serves as the foundation for their services, helping them maintain high standards and deliver outstanding results consistently.

This opportunity is for a full-... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to relocate to El Paso before starting work
  • Availability to work Monday to Friday from 8:30 AM to 5:00 PM
  • Willingness to work in-person
  • Effective communication skills
  • Basic computer proficiency
  • Ability to handle multiple responsibilities simultaneously

Job Qualifications

  • High school diploma or equivalent
  • Experience in logistics or transportation coordination
  • Strong communication and negotiation skills
  • Proficiency in data entry and basic computer skills
  • Ability to manage multiple tasks and work under pressure
  • Customer service experience
  • Knowledge of industry-standard logistics software preferred

Job Duties

  • Developing a proactive relationship with customers by providing first-class customer service and communication
  • Handling shipment quoting and pricing for customers
  • Covering available shipments through strategic negotiations with trucking companies
  • Sending and collecting documents to and from carriers
  • Obtaining location updates for shipments in progress
  • Data entry of various files and information into company software
  • Providing problem-resolution effectively and in a timely manner

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.