Colorado jetCenter, Inc.

CUSTOMER SERVICE REP/CONCIERGE 01.2026

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
competitive salary
Employee assistance program
Career development opportunities

Job Description

jetCenters of Colorado is a premier aviation service company operating as a collection of three full-service Fixed Based Operators (FBOs) located along Colorado's scenic Front Range in Colorado Springs, Denver, and Fort Collins-Loveland. The company proudly serves as the gateway to the majestic Rocky Mountains, offering exceptional flight services tailored to business, general aviation, commercial, and military aircraft operations. Known for prioritizing safety, exceptional customer service, and security, jetCenters of Colorado distinguishes itself through an award-winning reputation and a professional team dedicated to meeting the diverse needs of its customers. The company’s seamless blend of comprehensive amenities and expert service... Show More

Job Requirements

  • Age 18 or older
  • High school diploma or equivalent
  • Valid driver’s license, good driving record and reliable transportation
  • Ability to communicate effectively both in written and oral form
  • Must have strong customer service skills
  • Must be a team player
  • Must be a quick learner
  • Must be able to multi-task
  • Must have problem solving or conflict resolution skills but know when to escalate
  • Must be able to pass pre-employment drug screen, security check, motor records check and non-DOT physical, post offer
  • Certain positions may require a credit check

Job Qualifications

  • High school diploma or equivalent
  • Strong customer service skills
  • Effective verbal and written communication abilities
  • Ability to multitask in a dynamic environment
  • Problem-solving and conflict resolution skills
  • Team player
  • Quick learner
  • Prior FBO experience preferred
  • Valid driver’s license with a good driving record

Job Duties

  • Handle reservations for hotels, rental cars, and limousines for inbound aircraft
  • Process fuel invoices accurately and timely
  • Provide strong customer service ensuring high client satisfaction
  • Multitask efficiently in a fast-paced environment
  • Resolve conflicts and problems with sound judgement, escalating when necessary
  • Assist in coordinating with flight crews and other staff to support operational needs
  • Perform additional duties as assigned to support the FBO operations

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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